Need help with Manulife ID? You'll find FAQs, a step-by-step video, and more on our support page. In addition to basic life, some plan sponsors offer members the chance to buy additional i. Your benefits booklet includes details on whether your plan includes such options, and how much they cost.
Or, your plan administrator or human resources department can provide more information. Group Benefits. Sign in. Register now. Hit enter to expand a main menu option Health, Benefits, etc. To enter and activate the submenu links, hit the down arrow.
Get help from Veterans Crisis Line. Enter your search text Button to start search. Paul St. Form library. File a claim. Make a payment. Understanding Your Participating Policy.
Group insurance claims procedures. Ways to make your claim. For receipt above HKD3, Collect claim-related documents. Claim assessment and approval by Manulife Claims Department. Claim-related documents. Non-specific diagnosis e. Additional requirements if applicable Attach Doctor's referral letter for any diagnostic laboratory test or X-ray, physiotherapy treatment, specialist consultation or prescribed medication from an outside clinic.
The referral letter for a laboratory test or x-ray is valid once within 6 months of the date of issuance. Referral letters for other services is valid for 6 months from the date of issuance. Dental benefits: If you know your dental benefits e. Sign in to your plan member secure site 2. Click on the links below to learn more about certain claims and what you need to send us to get your claim covered.
You can attach this information as one file, or a few separate files. Your referral may need to be from a licensed doctor, podiatrist, or chiropodist. Some plans may have different rules for referrals.
Check your booklet to find out yours. You can then send us copies of your receipts along with the statement that shows what was covered by your provincial plan. Put together all of the official receipt s from your health care provider s. Step 1 — Sign in to your plan member secure site. To do so, you need:. Simply attach any supporting documents, if required i. Download the iOS or Android app, sign in, and submit your claims on the go!
You may be asked to provide a receipt for your claim. Just scan or take a picture of it, attach it digitally, and send in the claim through the app. If you need help submitting your claim, you can get in touch with your plan administrator, or contact us Monday to Friday, 8am to 8pm ET. Otherwise, the process may take longer. If you have direct deposit, add one or two more business days for funds to be deposited into your account.
If you receive your money by cheque, please add standard mailing timelines to that to allow time for mail delivery. How plan members register for and start Group Benefits. Managing your Group Benefits account. How to set up your online account and profile.
0コメント